Anthony Caruana

Investigator: Activation Blues

Investigator: Activation Blues

When you change some components but apps then think it’s a whole new PC... PLUS: An alarming NBN issue.
By Anthony Caruana Sep 6 2017, 11:31AM
Investigator: Malware, scammers and online rip-offs

Investigator: Malware, scammers and online rip-offs

How to stay safe online.
By Anthony Caruana Jul 21 2017, 12:12PM
Investigator: Check before you leave

Investigator: Check before you leave

When you don’t get exactly what you paid for...
By Anthony Caruana Jun 27 2017, 11:09AM
Investigator: Getting battered by support

Investigator: Getting battered by support

The long wait for help...
By Anthony Caruana May 5 2017, 1:09PM
Investigator: NBN blues

Investigator: NBN blues

Some disappointing customer service from Telstra.
By Anthony Caruana Apr 5 2017, 11:41AM
Investigator: Company gone, money lost... what now?

Investigator: Company gone, money lost... what now?

Anthony Caruana wonders what happens to warranties when companies disappear?
By Anthony Caruana Feb 23 2017, 12:33PM
Investigator: What does 'water resistant' really mean?

Investigator: What does 'water resistant' really mean?

Anthony Caruana on when technology meets nature.
By Anthony Caruana Feb 1 2017, 12:52PM
Investigator: Dealing with a dodgy computer

Investigator: Dealing with a dodgy computer

Anthony Caruana examines a situation where persistence eventually beat resistance.
By Anthony Caruana Jan 16 2017, 12:11PM
Buying from overseas retailers

Buying from overseas retailers

Investigator: Anthony Caruana explains the laws, pitfalls and your rights.
By Anthony Caruana Dec 7 2016, 12:03PM
Investigator: More NBN Blues

Investigator: More NBN Blues

There’s no topic more likely to have an aggrieved customer knocking on the Investigator office door than trouble with an ISP. And there’s no more contentious issue in the world of internet connection than the NBN.
By Anthony Caruana Sep 6 2016, 3:41PM
Investigator: Crowdfunding - Investor Beware

Investigator: Crowdfunding - Investor Beware

The world is full of people with great ideas who lack the resources to convert those ideas into a new career, product or commercial success story. But a few years ago crowdfunding arrived and changed all that.
By Anthony Caruana Aug 11 2016, 1:03PM
Investigator: The NBN nightmare

Investigator: The NBN nightmare

The National Broadband Network: fighting its users every step of the way.
By Anthony Caruana Jul 26 2016, 12:02PM
Investigator: Avoiding vendor lock-in

Investigator: Avoiding vendor lock-in

Anthony Caruana has good advice to help you stay clear of over-committing to a service.
By Anthony Caruana Apr 29 2016, 11:27AM
Investigator: Dealing with limited ISP choice and the NBN

Investigator: Dealing with limited ISP choice and the NBN

Anthony Caruana addresses a reader’s trouble with finding a suitable ISP and service when moving house.
By Anthony Caruana Mar 24 2016, 12:44PM
Investigator: Is your power supply an accessory? 

Investigator: Is your power supply an accessory? 

The semantics of hardware definitions.
By Anthony Caruana Jan 29 2016, 11:11AM
Investigator: Avoiding cloud disasters

Investigator: Avoiding cloud disasters

Anthony Caruana on how to assess the best cloud providers.
By Anthony Caruana Oct 16 2015, 11:43AM
Investigator: The pros and cons of grey importing

Investigator: The pros and cons of grey importing

Anthony Caruana wonders if the cheap way is the right way?
By Anthony Caruana Sep 1 2015, 11:13AM
Investigator: Energy ratings for computers

Investigator: Energy ratings for computers

Anthony Caruana investigates the lack of a common energy rating for computers.
By Anthony Caruana Aug 10 2015, 12:13PM
Investigator: Hot property

Investigator: Hot property

Anthony Caruana investigates a reader’s delivery disappointment.
By Anthony Caruana Jun 15 2015, 2:29PM
Investigator: Cloudy with a chance of disaster

Investigator: Cloudy with a chance of disaster

Anthony Caruana examines the dangers of too many eggs in one cloud.
By Anthony Caruana Apr 23 2015, 12:20PM