I agree, it is a pain in the arse! I have the 10 minute buffer set but was still missing the last few minutes of Heroes or Prison break...so instead, I simply record the following program as well!!! Not ideal, but better than nothing.


Comment made about the PC Authority article:
The infuriating iQ2 recording problem that just won’t go away...?
We asked Foxtel why the iQ/iQ2 still continues to cut off shows that go over schedule, and they’ve responded with this work-around. However, their solution is not the long awaited cure-all.

What do you think? Join the discussion.

Considering Foxtel can update their IQ Unit software remotely, why don't they just change the extension to 20 or 30 minutes.

Note 1: This 10 minute extension has always been there. So nothing new offered by Foxtel re this problem.

Note 2: It's not just commercial stations. I've been hit by sports programs on Fox sports or ESPN that have run into overtime. Despite this added excitement you don't get to see it!

Note 3: Manually programming Channel start time, finish time, etc. loses the elegance when searching through your recorded planner.

Buffer times are only limited by the amount of tuners available. Sure there can be a clash, but the same can be said when there's 3 programs you want to record at the same time.

Basically, it should not be hard to give the User the ability to decide what they want to do. And Foxtel know their live sports programs run overtime frequently, but continue to do nothing for their customers.

Interesting Note: If you call their support number, most of the options result in an automated message saying they are now upgrading your software. Call back if you have problems after this 'upgrade'.

This sounds like a wonderful opportunity to 'upgrade' customer IQ's for a 20 or 30 minute extension.

One last rant: I cannot believe PC Authority accepted the above response without quizzing them further. To be told about a feature that's been there since day one and describe it as "Official Foxtel iQ/iQ2 fix-it", is utter rubbish. And to sat "It’s certainly a step in the right direction" is a slap in the face for the most rudimentary Foxtel IQ User.

Daniel Long - Lift your game.

Logobot - "It’s certainly a step in the right direction, but it doesn’t help those programs which start at the wrong recorded time and finishes later than the maximum 10 minute extension allows for. A 20 minute buffer would have been a much safer and smarter bet." Which part of that paragraph are you misunderstanding?

The article makes it perfectly clear that it's not the long awaited fix (cure-all) and that we'd all like to see a much longer buffer. It's clear that the author was fed typical PR stuff from Foxtel, but at least PCA tried to do something about the problem, and now that the press is aware of this, we should be able to get something done. Thankyou PCA for standing up for the little people. Good job, but we'd love to hear a follow-up piece....we want longer buffers in the next software update!

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chomp...chomp...chomp...GHOST!!!

foxtel should accept the fact that foxteliq2 is not up to scratch after countless resets box replaced 3 times
picture pixalating sound screeching i hope someone comes out with someting better soon so i can dump foxtel
very frustrating indeed