Tag: tio

TIO spells bad news for Vodafone 
NEWS

TIO spells bad news for Vodafone

Mobile-related complaints to the Telecommunication Industry Ombudsman have soared for the past year, with Vodafone hardest hit
Investigator: Tell it to the TIO 
NEWS

Investigator: Tell it to the TIO

No other industry handles complains as badly as the telco industry, says ACCAN
Investigator: Have your say on customer service 
NEWS

Investigator: Have your say on customer service

Do the Australian thing, and have a whinge! Tell ACMA your experiences with telco customer service at public forums.
The Investigator: is your ISP ignoring you? 
FEATURE

The Investigator: is your ISP ignoring you?

This Investigator reports how one man spent six weeks fighting "tooth and nail" with People Telecom over a contract he claimed was extended by 12 months without his permission.

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