Tag: investigator

Investigator: Regional lockout on Kaspersky 
FEATURE

Investigator: Regional lockout on Kaspersky

by Rosalyn Page  |  6 May 2013  |  Comment now
retroactive blocking causes consumer headache.
Investigator: Adding up the cost of pre-paid 
FEATURE

Investigator: Adding up the cost of pre-paid

by Rosalyn Page  |  12 Apr 2013  |  Comment now
Pre-paid pricing is just another telco headache for consumers.
Investigator: Global Roaming Confusion 
FEATURE

Investigator: Global Roaming Confusion

by Rosalyn Page  |  4 Mar 2013  |  Comment now
The high cost of travelling when you need to be connected at all times...
Investigator: When a credit card isn’t enough to shop online 
FEATURE

Investigator: When a credit card isn’t enough to shop online

by Rosalyn Page  |  5 Dec 2012  |  Comment now
Should you worry about being asked for proof of identity when making credit card purchases online?
Adobe launches new SWF Investigator  
NEWS

Adobe launches new SWF Investigator View all Stuff Articles

by Mike Williams  |  9 Mar 2012  |  Comment now
Explore, test and debug any Flash applet with Adobe’s new SWF Investigator. Get the download here.
Peak hour, peak anger 
NEWS

Peak hour, peak anger

by Rosalyn Page  |  7 Mar 2012  |  Comment now
While a tiny number are enjoying NBN fibre Internet, some people still struggle to get a decent ping time.
The 12 Internet scams of Christmas 
NEWS

The 12 Internet scams of Christmas

by Rosalyn Page  |  14 Dec 2011  |  Comment now
A timely reminder of some security traps, some of which we see time and time and time again every year.
Irate over an unwanted antivirus auto-renewal 
FEATURE

Irate over an unwanted antivirus auto-renewal

by Rosalyn Page  |  2 Nov 2011  |  Comment now
Investigator Online reveals how sneaky vendors use automatic renewal to keep your business.
Toshiba goes to sleep on the AT100 update 
NEWS

Toshiba goes to sleep on the AT100 update

by Rosalyn Page  |  24 Oct 2011  |  Comment now
An over the air update bringing Android 3.1 to the Toshiba AT100 tablet is available
What is slowing down this user's Internet? Part 2 
NEWS

What is slowing down this user's Internet? Part 2

by Rosalyn Page  |  15 Sep 2011  |  Comment now
A reader says his iiNet line speed slows right down every time a separate Foxtel line is plugged into his iQ box
Android anger: Toshiba gets taste of frustration 
NEWS

Android anger: Toshiba gets taste of frustration

by Rosalyn Page  |  5 Sep 2011  |  Comment now
Tablet owners take to Facebook asking for an update to fix problems they say they're having with Toshiba's new tablet.
What is slowing down this user's Internet? 
NEWS

What is slowing down this user's Internet?

by Rosalyn Page  |  29 Aug 2011  |  Comment now
A reader says his iiNet line speed slows right down every time a separate Foxtel line is plugged into his iQ box
Good telco customer service: seeing will be believing 
NEWS

Good telco customer service: seeing will be believing

by Rosalyn Page  |  5 Aug 2011  |  Comment now
It's probably too late for some people, but an overhaul of customer service from phone and Internet companies is finally in sight.
Been treated badly by a tech company? 
NEWS

Been treated badly by a tech company?

by William Maher  |  26 Jul 2011  |  Comment now
If you've been treated poorly by a tech retailer or manufacturer, we want to help. Read on to see how to contact us.
Why are the telco service providers failing to provide customer service? 
NEWS

Why are the telco service providers failing to provide customer service?

by Rosalyn Page  |  14 Jun 2011  |  Comment now
It turns out that phone and Internet users are generally satisfied with the quality and service reliability, but they're angry about the customer service experience
The fine print on warranties, extended warranties and refunds 
NEWS

The fine print on warranties, extended warranties and refunds

by Rosalyn Page  |  20 May 2011  |  Comment now
We take another look at the question of whether or not you should bother with "extended warranties".
Lessons from the Vodafail web site 
NEWS

Lessons from the Vodafail web site

by Rosalyn Page  |  7 Apr 2011  |  Comment now
What does it take to get your complaint heard - money or agitation like the Vodafail web site?
Roaming for a better deal 
NEWS

Roaming for a better deal

by Rosalyn Page  |  5 Apr 2011  |  Comment now
If you need phone and data access overseas, a global roaming SIM will allow network sharing with a single SIM card at substantially cheaper rates
Vodafone apologises: Is there a telco that you'd like an apology from? 
NEWS

Vodafone apologises: Is there a telco that you'd like an apology from?

by Rosalyn Page  |  24 Feb 2011  |  Comment now
Sorry isn't the hardest word to say for Vodafone CEO Nigel Dews. The Vodafone boss has posted a written and video apology on the company's web site.
Do you believe online user reviews? 
NEWS

Do you believe online user reviews?

by Rosalyn Page  |  17 Feb 2011  |  Comment now
How much are you influenced by the positive and negative online comments and feedback from other users when you're researching new things to buy?
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