Tag: accc

ACCC considers 'naked' mandate for Telstra 
NEWS

ACCC considers 'naked' mandate for Telstra

by James Hutchinson  |  10 Jul 2012  |  Comment now
Regulator could force Telstra to wholesale naked DSL to ISPs
Apple iPad and "4G": did we really lap this up? 
NEWS

Apple iPad and "4G": did we really lap this up?

by William Maher  |  28 Mar 2012  |  Comment now
Opinion: By now you'd think we'd be cynical, or maybe many Australians are sitting ducks when it comes to the next big thing.
The NBN in Melbourne: where and when 
NEWS

The NBN in Melbourne: where and when

by William Maher  |  19 Mar 2012  |  Comment now
A quick overview looking at what the NBN Co's maps show about where the NBN is coming to Melbourne suburbs. Plus, how suburbs are chosen to be next in line for the NBN
Dell slapped over "express" warranties 
NEWS

Dell slapped over "express" warranties

by Brett Winterford  |  29 Dec 2010  |  Comment now
Australia's competition regulator the ACCC has cracked down on PC and technology vendor Dell, accusing the company of misleading customers with regards to warranties.
Telco syndrome bites one in two customers 
NEWS

Telco syndrome bites one in two customers

by Rosalyn Page  |  25 Nov 2010  |  Comment now
One in two customers has faced a problem with their phone or internet service provider in the last year. Are you one of them?
MSY heads to Federal Court over Consumer Warranty Rights 
NEWS

MSY heads to Federal Court over Consumer Warranty Rights View all Atomic Articles

by Ewa Grygier  |  19 Nov 2010  |  Comment now
We've a small, but interesting, update on the whole MSY/ACCC warranty issue. But there's more court time to come...
Investigator: The devil's in the download detail 
NEWS

Investigator: The devil's in the download detail

by Rosalyn Page  |  19 Nov 2010  |  Comment now
A "confusopoly" makes it nearly impossible to compare like with like when it comes to broadband plans: Rosalyn Page goes into more detail on the peak/off-peak divide
Investigator: The great divide between peak and off-peak internet 
NEWS

Investigator: The great divide between peak and off-peak internet

by Rosalyn Page  |  11 Nov 2010  |  Comment now
ISP speed limiting applies to both peak and off-peak hours, even if you only max out on one ... but is that fair?
Investigator: know your warranty rights 
NEWS

Investigator: know your warranty rights

by Rosalyn Page  |  4 Nov 2010  |  Comment now
One thing is clear: knowing your rights can save you money, and time
Tech warranties: why are they still causing headaches? 
NEWS

Tech warranties: why are they still causing headaches?

by William Maher  |  1 Nov 2010  |  Comment now
Online retailer MSY is in trouble with the ACCC over an issue relating to warranty rights. For anyone buying tech online, this should be an important case to follow
Beware those bonus schemes and cash back offers 
NEWS

Beware those bonus schemes and cash back offers

by Rosalyn Page  |  19 Aug 2010  |  Comment now
Bonus schemes are in the spotlight again with this week's finding from the ACCC that Panasonic mislead consumers with a bonus Nintendo Wii offer in 2008
More warnings over 'free' and 'unlimited' phone and Internet 
NEWS

More warnings over 'free' and 'unlimited' phone and Internet

by Rosalyn Page  |  15 Jun 2010  |  Comment now
Optus, Telstra and Vodafone have been singled out by consumer action group over phone and Internet advertising

ACCC to throttle Optus' 'unlimited' claims 
NEWS

ACCC to throttle Optus' 'unlimited' claims

by David Binning  |  4 Jun 2010  |  Comment now
In a case with big implications for the telco industry, the ACCC has initiated proceedings in the federal court against Optus in relation to 'unlimited' broadband and phone advertising
More on the issue of water damage in phones 
NEWS

More on the issue of water damage in phones

by Rosalyn Page  |  4 Jun 2010  |  Comment now
The issue of water damage and mobile phones has come up again with an email from another reader
Warnings over unfair ISP and phone bills 
NEWS

Warnings over unfair ISP and phone bills

by Rosalyn Page  |  20 May 2010  |  Comment now
If you've ever had an error with your credit card, made a late payment or had a direct debit refused for insufficient funds on your phone or internet account, then you've probably been hit with a penalty fee
ACCC ruling to eBay: PayPal not required as sole payment option 
NEWS

ACCC ruling to eBay: PayPal not required as sole payment option

by Daniel Long  |  17 May 2010  |  Comment now
eBay have reversed an unpopular decision to make sellers provide PayPal as a form of payment across their auctions, instead offering more 'flexible' options.

Good news, the Apple iPhone is not exempt from warranty rules 
NEWS

Good news, the Apple iPhone is not exempt from warranty rules

by Rosalyn Page  |  6 May 2010  |  Comment now
The ACCC tells us that mobile phone retailers cannot escape an obligation to deal with a consumer's faulty handset - including iPhones - when provided as part of a 24-month contract
Warranty woes: The tricky question of paying for extended warranties 
NEWS

Warranty woes: The tricky question of paying for extended warranties

by Rosalyn Page  |  4 Mar 2010  |  Comment now
Not many people may know about it, but if your computer stops working outside the warranty period, the ACCC says you may still be entitled to repairs.
Ebay feels the pressure from ACCC 
NEWS

Ebay feels the pressure from ACCC

by Sylvie Barak  |  30 Jun 2008  |  Comment now
Paypal is not our mate, mate
ISPs warn of chronic ADSL2+ shortage 
NEWS

ISPs warn of chronic ADSL2+ shortage

by Daniel Long  |  13 Mar 2008  |  Comment now
Internode warn of possible shortage of ADSL2+ ports in metro areas in next nine months.
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