Google brings doublespeak to Gmail voice services

Google brings doublespeak to Gmail voice services

Callers can manage multiple calls through VoIP service

Gmail's voice services (available overseas) now allow multitasking chatterboxes to have several conversations at once – if they feel the need.

A day after closing down its respected Labs project, the company said it would enable multiple calls through Gmail in a bid to make it more of a business-class phone system.

“Over the years, we've expanded Gmail's communication abilities by allowing you to make voice and video calls to other computers and more recently call phones,” Richard Dunn, software engineer, said in a post on the Gmail blog. “Until now, though, you were limited to making one call at a time.”

Although the concept sounds impractical, the company said it would mean users could juggle incoming and outgoing calls without having to hang up on existing parties.

“If you’re in a call and make a second one, your first call will be put on hold while you talk on your new call,” said Dunn. “Receiving calls while you're in another call is just as easy: you'll receive a notification of the incoming call and can choose to accept it or not."

According to the company the feature works across all Gmail call types - PC-to-PC, video, and phone - and the only restriction is that users can place a maximum of two outgoing calls to physical phones at once.

This article originally appeared at pcpro.co.uk

Source: Copyright © PC Pro, Dennis Publishing

See more about:  google  |  gmail  |  voice  |  voip
 
 

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