Monday September 6, 2010 1:53 PM AEST
Skip Navigation LinksPC Authority > News > How do Telstra's new BigPond prices stack up?
How do Telstra's new BigPond prices stack up?
NEWS

How do Telstra's new BigPond prices stack up?

by Alex Kidman  on Jul 26, 2010

Telstra's announcement of a price cut on their broadband over the coming months is welcome news for broadband users. So is it time to reconsider Telstra's ADSL2+ and Cable broadband?

The long running joke in broadband circles has been that if you wanted a yardstick for poor ISP value, you didn't need to look any further than the biggest ISP in the country. Telstra's broadband offerings have historically been poor value, whether it's due to double-dipping on uploads or just plain harsh per-MB pricing.

New plans announced yesterday - available as of today, according to the press release - show that Telstra's trying rather hard to change that tune, at least if you're already a Telstra phone customer. They are 12 month contracts for ADSL2+ and Cable customers. Those with other Telstra services may get better discounts on top of these prices.

Telstra's new BigPond broadband prices

Plan and capacity
Previous Price
New Price
 BigPond Turbo (2GB) $39.95/month
 $29.95/month
BigPond Elite (2GB) $49.95/month $39.95/month
BigPond Elite (50GB)
$109.95/month $69.95/month
BigPond Elite (200GB)
$179.95/month $89.95/month

For those curious, Elites are apparently faster than "Turbo" speeds. The Turbo plan tops out at 1.5MB, while the various Turbo plans can offer the full ADSL2+ 20MB speed, depending on how close you are to the exchange and whether there's a dead pigeon on the line.

The huge price drop there is clearly in the 200GB Elite Plan. How does it stack up against its competitors in the 200GB space?

Selected 200GB plans compared

ISP
Plan
Cost
Data
Telstra BigPond BigPond Elite
 $89.95/month
200GB
TPG Super Fast Heavy $69.99/month 200GB
Internode
Home-Fast-200
$179.95/month
200GB
iiNet
Home7
$129.95/month 200GB
Optus 200GB Unlimited $129.99/month 200GB
Primus
ADSL2+ Big Kahuna
$89.95/month 300GB

Pricing and data alone don't tell the whole story - some plans don't count uploads, while others load a lot of data allowance into small off-peak periods - but clearly, Telstra's fired a shot across the bows of most of its competitors with that pricing announcement. There could well be another cut-price data war amongst Australia's biggest ISPs, something that could lead to some very good deals.

"If you want to see a foretaste of what you might be getting, Canberrans have TransACT which has provided VDSL on optical fibre with bundled services to the home for many years. Only select ..."
 
Copyright © Australian PCAuthority. All rights reserved.
In the October issue of PC Authority, there’s an 18 page Android supertest where we compare the Google smartphone OS with Apple and test 10 Android phones. There’s a huge hard disk round-up; 18 products tested, all over 1TB. Plus we show you how to protect your PC from electricity surges, and look at Sony’s latest compact camera that provides some interesting innovations and features. All this and much more, including a DVD chock full of killer software, in this month’s PC Authority, on sale now.
Email a Friend Email this
Print Page Print this
Tweet This Tweet this
Feedback Send us your tips


Ads by Google

Comments: 21
Thoughts on this article? Add a comment below.
Flying_Slig
Jul 26, 2010 2:10 PM
Now all they need to do is lower wholesale costs.....


Comment made about the PC Authority article:
How do Telstra's new BigPond prices stack up??
Telstra's announcement of a price cut on their broadband over the coming months is welcome news for broadband users. So is it time to reconsider Telstra's ADSL2+ and Cable broadband?

What do you think? Join the discussion.
oscarcharliezulu
Jul 26, 2010 3:31 PM
When you have foxtel, phone, mobile and cable internet, Bigpond/Telstra is convenient and I find very reliable with good service in my experience, if not cheap, and my performance with 30mbit cable excellent. As I'm on a plan, this is great news and a good saving - I've already logged in and its allowed me to change to the new cheaper pricing - saving $40 per month.
blockcentre
Jul 26, 2010 6:02 PM
The comparison isn't accurate. The likes of TPG, Internode and iiNet do not include uploads in their data quotas.
zothen
Jul 26, 2010 7:12 PM
netspace has 40gb of actual downloads for $49. and telstra count uploads as well. so guess who wins here!
(note: i don't like netspace after salse service, but can't beat the price!)
x86matt
Jul 26, 2010 8:14 PM
You've listed the Non-Bundled price for Telstra's plan but the Bundled with nodephone price for the Internode plan.... be fair!
Madaz
Jul 26, 2010 8:19 PM
im happy changed to 50gb from 25gb and save $20

im just disappointed @ all the T hater's the ACCC tie telstra's hands together because every time they try and give their customers something all the other little telco's cry its not fair

the only people to whine about uploads are torrenter's << just made a word up ;) if you don't share you don't care i just want to be able to not worry about DD games and now i can even try the foxtel on demand service through your PC

Edited by Madaz: 26/7/2010 08:21:31 PM
Slatts
Jul 26, 2010 8:51 PM
We all need a boogie man Madaz.

Telstra

Microsoft

Apple

.....

Madaz
Jul 26, 2010 9:22 PM
yeah very true

I've had many sleepless nights thinking there was a T'rep under my bed
jasecorn
Jul 26, 2010 9:37 PM
Just to clarify something in the article... The Turbo speed is ADSL1. It can NOT do ADSL2+ speeds at all.
The only plan with ADSL1 now is the 2gb plan, which has been introduced for entry level internet users. With the Turbo speed and bundle discounts (fixed line and mobile/foxtel), a person can get onto the internet on the 2gb plan for a price of just $9.95 per month. No excess usage fee's any more on this plan either.

All prices above receive an extra $10 discount if the landline is with Telstra, and a further $10 on top if you have a mobile service or foxtel with Telstra.

Jason
techguru
Jul 27, 2010 2:04 PM
so why am i still finding bigpond users on a plan with max download speed of 384 kbps and 64k upload speed @ $60 per month. Telstra are LIARS AND THIEVES, and the most complained about organisation in the land. i cant wait till the NBN gets here, as long as telstra are kept out of it
stolennomenclature
Jul 27, 2010 2:23 PM
Clever of Telstra to drop the 12Gb and 25Gb plans, thus preventing any loss of revenue from their existing customers. I would rather have kept my 25Gb plan and paid $10-20 dollars less per month than upgrade to the new 50Gb plan for the same money. I get more bandwidth, but then I already has enough - what I don't have enough of is money. Damn these greedy corporations for always feathering their own nests at my expense.
stolennomenclature
Jul 27, 2010 2:29 PM
If Abbott gets in there will be no NBN.
bubba123
Jul 27, 2010 6:41 PM
Madaz ...I think the point is not telstra wholesale customers..eg IInet or Internode complaining about cheaper prices...just that the retail prices are not reflected at wholesale level allowing them to compete. Eg in the case of iinet or internode...put your self in their shoes ...they spend $50m a year plus at wholesale with Telstra ...but you as a residential customer can go and buy an ADSL service cheaper at at retail than they can. I note you haven't made any comment about that fact the telstra was heaps more expensive for a long long time. No doubt the wholesale customers will eventually get price reductions allowing them to meet or beat the Telstra prices while providing better service. Just go's to show how much Telstra has been ripping of the Australian people. Not a Telstra hater ...just incredulous that they have been able to keep the inflated pricing going for so long
blockcentre
Jul 27, 2010 7:00 PM
techguru wrote:
so why am i still finding bigpond users on a plan with max download speed of 384 kbps and 64k upload speed @ $60 per month. Telstra are LIARS AND THIEVES, and the most complained about organisation in the land. i cant wait till the NBN gets here, as long as telstra are kept out of it


From my understanding of the recent deal made with Telstra, The NBN will use Telstra's existing infrastructure. Telstra will have a hand in this roll-out (as planned from the start).
Madaz
Jul 27, 2010 7:22 PM
stolennomenclature wrote:
Clever of Telstra to drop the 12Gb and 25Gb plans, thus preventing any loss of revenue from their existing customers. I would rather have kept my 25Gb plan and paid $10-20 dollars less per month than upgrade to the new 50Gb plan for the same money. I get more bandwidth, but then I already has enough - what I don't have enough of is money. Damn these greedy corporations for always feathering their own nests at my expense.


how do you figure that since the old 25gb plan was $89 and the new 50gb plan is $69

bubba123 wrote:
Madaz ...I think the point is not telstra wholesale customers..eg IInet or Internode complaining about cheaper prices...just that the retail prices are not reflected at wholesale level allowing them to compete. Eg in the case of iinet or internode...put your self in their shoes ...they spend $50m a year plus at wholesale with Telstra ...but you as a residential customer can go and buy an ADSL service cheaper at at retail than they can. I note you haven't made any comment about that fact the telstra was heaps more expensive for a long long time. No doubt the wholesale customers will eventually get price reductions allowing them to meet or beat the Telstra prices while providing better service. Just go's to show how much Telstra has been ripping of the Australian people. Not a Telstra hater ...just incredulous that they have been able to keep the inflated pricing going for so long


yeah true i did fail to mention that, whilst telstra was dearer for a long time they were the times that the ACCC tied their hands, its really a no win situation to debate

its always going to be the case, i buy something from you @ wholesale to try to sell to your customers for cheaper than you offer it but scream when you give said customers a better deal that's the crux of it

i agree telstra are scum and they should never of been sold off @ least then it wouldnt of mattered if it wasn't runing like a proper business
petergaskin
Jul 27, 2010 8:08 PM
Cant wait to see what happens to my 12gb plan - on adsl1.
Will Telstra offer me the new 50gb adsl2 plan?
Do I live too far away from the local exchange?
Are there any ports available for me if I change to ADSL2?
What speed would I get if they do give me adsl2 given that I am probably 10 km away from the exchange?
blockcentre
Jul 27, 2010 8:36 PM
I was working for a large ISP when the ADSL1 roll-out started. At the time, the Govt gave power to the ACCC to hold Telstra accountable on their wholesale pricing. If they dropped their retail pricing they had to drop their wholesale pricing. It was messy but allowed ISP's to gain customers and grow.

It was this agreement that slowed the initial roll-out of ADSL2. Telstra wanting to avoid the same situation, wouldn't roll-out to exchanges unless their retail market demanded it. They wouldn't enable exchanges for the wholesale market. They also couldn't prevent any other ISP from installing hardware in an exchange. Demand from other providers resulted in Optus, TPG, iiNet and Internode rolling out their own equipment giving consumers a real choice on provider.

Although this slowed the roll out as Telstra wouldn't enable exchanges until their retail market demanded it, it maintained competitive pricing and allowed other ISP's to roll-out their own tech.

After the Govt change, the powers given to the ACCC were removed in terms of Telstra wholesale pricing. Telstra immediately enabled 300+ exchanges across the country. This new pricing won't have any bearing on the wholesale market as the ACCC won't put pressure on Telstra to change their pricing.

I (and many other people I have discussed this with) believe the Govt changed the policy to get Telstra to play nice with regards to the NBN tender process.
angrymouse
Jul 27, 2010 9:28 PM
Telstra's new pricing doesn't stack up when it comes to wireless broadband. Their pricing is especially unfair on the many rural users who are too far from an exchange to access ADSL and must use exorbitantly expensive Next G access (up to 28 times more expensive!). As rural Bigpond customers without a landline we can't even access Telstra's bunding discount despite the fact that we pay heftily for two mobile phones with them.) With 5 internet connected devices in the home, we are wary of every webpage we visit, audio stream we access and video we watch. We know that before the end of the month we'll be back on dialup speeds because we've overstepped Bigpond's miserly limit despite paying their obscene monthly fees. The moment another wireless internet option comes our way we'll be gone (please hurry Vodaphone).
petergaskin
Aug 15, 2010 8:18 AM
After a visit to a t-shop, I now have moved from 12gb to 50gb per month. Still on adsl1 speeds - but quite happy with that. The reduction in monthly costs is also greatly appreciated.
rubaiyat
Aug 15, 2010 9:00 AM
blockcentre wrote:
techguru wrote:
so why am i still finding bigpond users on a plan with max download speed of 384 kbps and 64k upload speed @ $60 per month. Telstra are LIARS AND THIEVES, and the most complained about organisation in the land. i cant wait till the NBN gets here, as long as telstra are kept out of it


From my understanding of the recent deal made with Telstra, The NBN will use Telstra's existing infrastructure. Telstra will have a hand in this roll-out (as planned from the start).


From MY understanding, the deal with Telstra is access to their ducts and right of ways.

Telstra's copper wiring is to be phased out, and it is entirely unclear as to what use can be made their optical fibre as it is possible the NBN have leapfrogged Telstra's technology. The NBN will acquire Telstra's customers, who seem to be from the same cut as Microsoft's ie people afraid to change, suffering from sheer inertia, or simply die hard conformists.

I am a Telstra shareholder, in fact with much too much invested in it, and have taken the decision that the previous Liberal government took the Australian public for a ride, foisting onto us a superceded technology, then using a near monopoly to prop it up after it passed out of public ownership. My investment is basically burnt, I will continue to try and recover what I can from the dividends on the degraded assets. There is little else I can do.

However for the public good, Telstra needs to let go of the public right of way and move on to providing services which run on the NBN's high speed open communications infrastructure.

The 2nd stage of this investment needs to upgrade international links or provide large scale mirroring locally. If the NBN succeeds in implementing widespread highspeed connections for all Australians, the demands on the external links will be huge. There is an enormous opening for local content and services. This could be truly revolutionary, and given that it is our investment through the Australian government, efforts need to be made to keep control of the benefits out of the hands of foreign interests as happens too often in Australia.

Australia is actually in an extremely advantageous position. We have solid financial foundations, with a fairly steady income from our resources which could be used to build ourselves as a supplier of internet resources and technology. Digging holes is not a long term future, like the oil states we need to use the current income to build for what comes after.
rubaiyat
Aug 15, 2010 9:17 AM
If you want to see a foretaste of what you might be getting, Canberrans have TransACT which has provided VDSL on optical fibre with bundled services to the home for many years.

Only select suburbs have optical directly to the home, the rest still have stub copper for the final stretch. However the VDSL is a distinct improvement on the shortcomings of ADSL2+.

You can obtain bundled online free TV, pay TV, Broadband ISP, Telephone (free between TransACT customers) and mobile. This proves to be very economic compared with almost everywhere else in Australia.

I personally have a bundle that gives me all the above, without the TV component, 120+ Gb of DL per month on 8mb broadband for about $69/month, plus whatever charged telephone calls. In the suburbs with fibre to the home they get 20mb broadband, even cheaper.

TransACT has not publicly announced it yet, but will be matching NBN's services soon, rolling it out through Canberra over the next few years.
Login or register to submit a comment.
 

Top Stories

Cash back offers - should you hand over personal information?
This week we look at another potential problem with cash back promotions - handing over personal information to qualify for the money.
 
Sony finally launches eBook readers in Australia
Sony has been making eBook readers for overseas markets since 2006, but today it finally announced that
 
The miraculously smaller Apple TV - sit back, stop asking questions and enjoy the show
Stripping out the hard drive will make Apple's oft-maligned media player even less useful, argues Adam Turner