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Top 10 technologies that burnt early adopters
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Top 10 technologies that burnt early adopters

by Daniel Long  on May 1, 2009
Tags: hddvd | bluray | winme | sinclair | umd | psp | atari | zip | apple | mac | ibm | pcjr | c64 | gizmondo
"http://www.tarjeta-r4-ds.es Nintendo R4"
 
Do you remember Windows ME, the Sinclair C5, Zip disks or the Apple III? Early adopters usually pride themselves with getting the finest tech products first, but sometimes being first isn’t always best.

Did you rush out to the stores to buy the latest and greatest? We chart the 10 biggest early adopter products that fizzled and made us wish we could forget the money we paid for them. Okay, some weren't too bad and worked pretty well - but for most, these technologies will be remembered for their lack of popularity and compatibility.


10)  HD DVD


Released:

2006


Promoted as:

Toshiba (along with NEC, Sanyo and Microsoft) positioned HD DVD as the next big leap in high-def home movie presentation. 

What actually happened:

The demise of HD DVD reminds us all that competing formats and technologies are neither good for a company's bottom line or the customers' overall satisfaction.  Confusion over the competing Blu-Ray format started to bite into Toshiba's profits, but it wasn't until the big Hollywood studios pulled the plug on the format that the party was finally over for HD DVD in 2008.

How early adopters got burnt

If you were one of the millions who purchased a HD DVD player at the end of last year or bought a Toshiba laptop with an in-built HD DVD, you'd probably be a little jaded with the whole format war.  Many people ended up purchasing hundreds of movie discs for use on expensive players, anticipating a long and eventual future.

Considering the format is now dead and buried, HD DVD early adopters may either have to buy Blu-Ray or go back to regular DVD and wait for the storm to pass.

Succeeded by:

Blu-Ray, in a big victory for Sony and the movie studios.

Runner-Up:

Two way tie - Betamax (1975) and Laserdisc (1978). Funnily enough, both formats were technically superior to the populous VHS launched in 1976, but couldn't quite catch on beyond the niche, enthusiast market.   


9)   Motorola ROKR E1


Released:

2005

Promoted as:

"The first mobile phone with iTunes". Designed to make listening to MP3s more convenient - and cheaper than purchasing an iPod. Long before the iPhone was ever released, witness the early convergence of phone and MP3.

What actually happened:

The ROKR E1 suffered from a laggy iTunes software, making it very difficult to transfer songs across from the computer to the phone (with only USB 1.0 support). Furthermore, tensions between Apple and Motorola soured when Apple released the iPod Nano, undercutting Motorola's target market for the phone the same year the ROKR was launched.  Sales were very poor for Motorola.

How early adopters got burnt:

Buggy firmware only allowed 100 songs to be loaded at any one moment, making it not much of iPod alternative.  Being iTunes, the software was a massive system hog for this unattractively designed phone.  If you had dropped $449 when this came out in 2005, you'd had been wishing you spent the same money on a 30GB iPod and cheapie phone bundle.

Successor:

ROCKR2. Motorola were so bummed with the whole fiasco that they dumped iTunes from the ROKR brand altogether.

Runner up:

Apple Pippin.  Buoyed by the Apple vibe of the ROCKR, we couldn't resist mentioning that once upon a time Apple weren't the cool and stylish outfit they are today.

The Pippin was a lousy attempt at a gaming console, with even fewer games than the Nintendo Virtual Boy. The web-connected Pippin ran on a under-powered Power PC processor, the Mac OS (for games?) and a slow 14.4bps modem.


8)  Windows Millennium Edition (ME)


Released:

2000

Promoted as:

Microsoft's flagship product and answer to Windows 98, targeting home uses with a hybrid 16/32bit interface. 

What actually happened:

Regularly cited as the worst Microsoft product ever (yes, hated even more than Vista).  To their credit, Microsoft introduced a number of handy tools and programs in Windows ME, including system restore and movie player.

How early adopters got burnt:

Windows ME regularly crashed, froze and failed to support numerous hardware devices.   To make matters worse, the credited system restore function even managed to restore malware and viruses, while being notoriously difficult to restore when problems forced users to start all over again. 

Early adopters were probably cursing the day they ever switched from Windows 98.

Succeeded by: 

Windows ME was actually followed by Windows 2000, not long after ME was admitted by Microsoft to be a resounding failure.

Runner up:

Microsoft Bob: Later became known as Windows 95, but not before this stupendously stupid program made a joke out of Microsoft.


7)      UMD  movies for the PSP


Released:  

2005

Promoted as:

A portable format to rival DVD and squint-worthy iPhone videos.

What actually happened:

Launched with the arrival of the PSP in 2005, UMD initially started as a hot prospect.  Dual layer  UMDs could hold up to 1.8Gb data and play decent 16:9 widescreen movies.  In its heady days, the format was supported by most of the major movie studios and just over 100 films and TV shows were eventually released. 

However, as sales dropped and customers showed little interest in the niche format, the UMD (Universal Media Disc) was dropped altogether by the movie studios in 2006, only a year after its much heralded release.  Sony then decided to put its efforts into releasing films onto memory stick (which didn't last long) and discontinued the UMD idea altogether.

How early adopters got burnt:

Some people actually bought a PSP not to play games, but to watch movies. As strange as that may sound - the PSP promised to be a kick-ass personal movie player...for about two whole minutes until reality kicked in.

Hardly any decent titles were produced (considering 50 million PSPs have been sold), movie studios deserted the format in droves and there are talks that the next PSP will be not even feature a UMD drive, further rendering the format useless.

Furthermore, UMD movies were much more expensive than regular DVDs, hard to source at most local retailers and prone to case breakage during normal use - a conceit that Sony often denied.  No doubt, if you had rushed out to buy a PSP to use as a personal DVD player, you better get used to ripping films to costly memory sticks.

Succeeded by:

Sony Memory stick. These days, most people save on the price of memory sticks by purchasing a memory stick convertor for use with MicroSD cards which cost less than half of the Sony memory format.

Runner-up:

Sony MiniDisc.  While it never took off in the USA or Australia, it was quite popular in Europe and Japan. Still, the audio format won plenty of fans for its high quality audio, though it was eventually overshadowed by MP3 and flash memory.

MiniDisc was expensive, and pre-recorded albums were virtually impossible to come across, making CD the obvious standard. In 2005, Sony killed off the product line altogether, though niche minidisc products are still stocked by smaller retailers online.   


6)  Iomega Zip disk


Released:

1994

Promoted as:

A giant leap forward in data storage. Before Zip disks entered the scene, most people considered 3.5" disks the only economic way to backup data for portable use, but Iomega supposedly offered a smart and secure portable solution starting with 100MB disk sizes - huge for its day.

What actually happened:

Three words eventually brought Iomega to its knees:  Click of death.  Zip disks were prone to misaligned heads, other worldly magnetic forces and dust build-up that caused them to fail regularly. 

The Zip disk would check for data by swinging a mechanical head arm back and forth, producing the audible clicks; when this happened, you knew the Zip disk was a goner. That eventually motivated more than a few people to swear off Zip drives and their cost prohibitive spawn forever.

How early adopters got burnt:

Iomega denied the whole click of death business and blamed customers for their own poor use.  By 1998, a massive class action lawsuit was brought forward by thousands of angry Zip disk customers and in 2001, Iomega settled by offering customers a rebate towards future products - hardly a valued concession for an obsolete technology.

By 2001, the cheap cost of CD-Rs and USB drives (Zip disks/drives cost hundreds of dollars, while CD-Rs were retailing for less than a few bucks) helped motivate the world to turn its back on this costly chapter in data portability.

Succeeded by: 

Blank CD-Rs and cheap USB sticks.

Runner up:

DDA4ME: DRM-protected music alternative based around a USB drive; it hasn't taken off since its December 2008 launch and is extremely hard to locate in record stores. Anyway, who buys music on USB? Haven't they heard of the internet? Fail, move along.

click to view full size image
DDA4ME - Not for me, thanks

 

- Contiuned on next page: the top 5 worst early adopter products  -

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Comments: 15
Thoughts on this article? Add a comment below.
avoidz
May 1, 2009 8:28 PM
"Clive Sinclair had already achieved a level of success with the pocket calculator and digital watch."

You forgot to mention the fact that Sir Clive Sinclair invented the home computer market and started many well-known programmers' careers in the UK with the Sinclair Spectrum 48K. Credit where credit is due.


Comment made about the PC Authority article:
Top 10 technologies that burnt early adopters?
Do you remember Windows ME, the Sinclair C5, Zip disks or the Apple III? Early adopters usually pride themselves with getting the finest tech products first, but sometimes being first isn’t always best.

What do you think? Join the discussion.
DL
May 1, 2009 8:47 PM
Yes, that's very true. Thanks for the good point.
DL
May 1, 2009 8:51 PM
I should of added that; He was a pioneer of the early PC market no doubt and thats where he largely gained much of his money to fund his electric car dream.

It was sad that he never got another chance; he had a 4 person electric sedan planned as a follow-up to the C5, with 100 miles range. For 1985, that was like a time machine. After he realised the falicy of the C5's small size, he wanted to make something like a real car. Although he never found backers for it unfortunately.
succourfish
May 4, 2009 1:24 PM
Hey Daniel, thanks for the story. Very interesting. Minor points though: In the stories on the Iomega Zip Disc and the Atari Jaguar you used the word "supposably". Supposedly you meant to use the word "supposedly". Also you probably meant "derided" when you used the word "derived" in the Sinclair electric vehicle story. Otherwise excellent. Cheers.
Slatts
May 5, 2009 1:02 PM
succourfish wrote:
Hey Daniel, thanks for the story. Very interesting. Minor points though: In the stories on the Iomega Zip Disc and the Atari Jaguar you used the word "supposably". Supposedly you meant to use the word "supposedly". Also you probably meant "derided" when you used the word "derived" in the Sinclair electric vehicle story. Otherwise excellent. Cheers.


Has anyone seem where I put my pedant spray?](*,)
gnome
May 6, 2009 2:37 PM
And Pommy weather may be "incumbent", but it's usually inclement. . .
LionMage
May 19, 2009 10:29 AM
Fun article, but man, some really spotty research. Where to begin?

About the Motorola ROKR: Actually, the 100 song limit was NOT a bug, so it's misleading to chalk that up to "buggy firmware." No, sadly, this was by Apple's insistence. Product segmentation and differentiation. I should also point out that the Motorola SLVR had iTunes software, so the original ROKR wasn't the only phone from Motorola to sport iTunes. (The SLVR was released substantially later than the ROKR. It improved some of the problems with the ROKR, but it still had the 100 song limit and a horridly slow USB 1.0 interface.)

Windows ME: Actually, Windows 2000 was contemporaneous with Windows ME. Windows 2000 was a successor to Windows NT 4.x, not to Windows ME, as it was based upon NT technology (as opposed to ME, which was basically a redressed Windows 98).

UMD movies: Strangely enough, at least here in the States, there are some movies still being released in UMD format. I know, I know, everybody keeps telling us that the format is dead, dead, dead, but somehow my fiancee keeps finding new titles at the local electronics store. As in, movies released after UMD video was supposedly killed off. Some of those might be the result of contracts being gradually run out. And my fiancee would be one of those people who uses her PSP more for videos and music than for games; at least Sony lets you side-load your own video onto memory stick, so you can add your own content.

Atari Jaguar: Actually, there was one 64-bit chip in the Jaguar. The two stars on that platform were the Tom and Jerry chips. Tom was the 64-bit chip and handled graphics (and was intended to be the primary processor, which never worked in practice, because developers preferred to port code to the one chip they had a C compiler for -- the lowly 68000 processor, which Atari apparently intended as an I/O processor). I guess only 2 functional blocks of Tom were technically 64-bit (the blitter and the "object processor"). Jerry was the 32-bit chip, and was for sound processing.

Comments about NeXT: "failed to work with any software titles"? That's a stretch. While it may not have been a hugely successful platform in its day, many major software packages were available for it (including FrameMaker, several Adobe packages -- I'm pretty sure Illustrator and Photoshop were there, especially since the Display PostScript model made Illustrator an easy port). More importantly, the software development on the NeXT OS (NeXTStep, later OpenStep) was really simple and powerful, making it popular with academics and software developers. And banks. Lots of banks liked the NeXT hardware and software. MIT and Carnegie Mellon University had tons of these. Tim Berners-Lee chose to do his development under NeXT for precisely the reason that it was a great development environment. No, really. Stop acting so shocked! Besides, it's a UNIX, so pure POSIX code will port anywhere. John Carmack did all of the Quake and Doom development under NeXTStep, and much of the level design for id Software games was done on NeXT boxes until Carmack switched them away from NeXT.

Maybe "failed to work with any software titles" would make more sense if you meant titles released for other platforms, but that's expecting compatibility with other systems when you have a significantly different hardware and software architecture.

Also, the US$6000 figure is a little out of whack when you consider that many students were buying relatively affordable "pizza box" NeXT workstations for less than half that. Back in those days, that was considered an acceptable price to pay for a serious computer, and about what a student could expect to pay for a Mac or a Dell PC.

Also, you're forgetting that NeXT never died out. It was acquired by Apple, which paved the way for Steve Jobs' return, and NeXTStep, later OpenStep, became the foundation of Mac OS X by way of the Rhapsody project at Apple. (I actually tried Rhapsody on an old PowerMac 7300. It ran sluggishly, and it resembled NeXTStep more than the OS X we all know today, but that's how the ball got rolling.) This was at the time when Apple desperately needed a new OS and was shopping around after their Copland project imploded.

So I think your claims that NeXT was poorly received are kind of inaccurate, considering that Jobs got the last laugh and the technology is now in every single Mac sold today. They just needed to drop the two super-expensive technologies that made the OS so expensive to license (Display PostScript code was licensed from Adobe, and Pantone color matching was embedded in the OS).
zalpha
May 21, 2009 6:45 AM
About Windows ME:
Both timelines, the original article's and the commenter, are incorrect.

Windows 2000 was release on February 17th, 2000. ME was released on September 14th, 2000.

Official reasons why they released the two OSes back to back vary, but from a personal perspective (I was working as a professional computer tech at the time), the issue was pretty clear. Although Windows 2000 was a superior OS to 98, Microsoft's attempt to force all users into the NT kernel was an unmitigated disaster. Untold numbers of users lost critical data as the OS tried to "upgrade" the file system. Possibly billions of dollars of software were rendered unusable, as few applications purchased for 98 would run on 2000. In the end, ME was released well before it was ready to try and "save face" for Microsoft. Instead, ME took the spotlight off of the Windows 2000 fiasco, allowing Microsoft time to fix the problems while the world suffered under ME.

When Microsoft tried, once again, to migrate everyone to NT with Windows XP, they had worked the problems out (for the most part) and things went much more smoothly.
BigGingerYeti
May 21, 2009 11:57 PM
Great article! Crazy thing is, I bought my first computer in 2000, a Vaio laptop which had Me pre-installed. I never had any trouble with it!
Peter Manser
Jun 19, 2009 6:49 PM
I am surprised that Betamax video tape recorders didn't rate a mention in this article. They were at least as much of a fiasco as HD DVDs, though of course it was a bit further back in time.

And what about super-8 movie cameras? Perhaps they were outside the computer industry though.
Slatts
Jun 19, 2009 8:29 PM
Peter Manser wrote:
I am surprised that Betamax video tape recorders didn't rate a mention in this article. They were at least as much of a fiasco as HD DVDs, though of course it was a bit further back in time.

And what about super-8 movie cameras? Perhaps they were outside the computer industry though.

Betamax was technologically superior to VHS. VHS was marketed better.

Super-8 film was great in its day but died out with the advent of video cameras. In much the same way that chemical film cameras are being replaced by digital cameras.
totoaus
Jun 21, 2009 6:03 PM
I recall hearing about all of these products except for Gizmondo and Jaguar, and think they were all innovative products with good prospects.
As has been commented, the much maligned ME was released for the reasons the article stated, but as I recall: as a long sought upgrade for the home market, while the NT variants place was for business and secure applications. NT security was simply not for the home market and I used it extensively in several workplaces, but only at home to build my skills for work.
No one has commented on the ZIP disk, and forget that it was a large capacity floppy disk, in the days before USB drives, external HDDs and so on. I still have a 100 MB ZIP drive and 12 or so cartridges, although they don't get used. At the time, they were the only product allowing me to carry my data files around (many of which were to big for a floppy, when CD-RW technlogy was not available widely enough). They were more robust than 3.5 inch floppies and had enough capacity that I only needed 2 (1 each for work & personal). Yes, I had a few failures, but the beat flopies hands down, and I know of one small business that was still using the venerable 100 MB ZIP disk for backups of accounting/POS software until it closed in 2007. Zip isn't really dead, it just fills a small niche very well.
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