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Monday November 23, 2009 8:44 AM AEST
Skip Navigation LinksPC Authority > News > Something’s amiss in eBay-town
Something’s amiss in eBay-town
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Something’s amiss in eBay-town

by Zara Baxter  on Feb 1, 2008
Tags: eBay
"I only started buying from eBay since last November. It has been a mixed buying experience. I bought 2 phones from 2 different buyers. One never arrived and after being told the phone had been ..."
 
Number of active buyers on eBay is sliding - we’re looking for your experiences, good and bad.
For some reason, growth in the number of “active buyers” on eBay is falling; the number of active buyers increased 14% in 2006, but just 2% in 2007 - suggesting that eBay buyers are buying once or twice and then leaving.

It’s part of a worrying trend for the auction site - since 2004, growth at eBay has slowed with 4% growth in income in 2006, compared to 76% in 2004. Now eBay is in the midst of a campaign to turn around the slowdown, including an overall shift in its focus from sellers to buyers.

The eBay reputation system has been given its biggest shake-up in some time, with sellers no longer able to provide feedback on buyers. The changes mean that from now on, buyers can provide feedback to sellers after a purchase, but sellers can’t provide feedback on buyers – if they have a complaint, they’ll need to go through eBay’s standard complaint channels.

PC Authority would like to hear about your experiences with eBay, both positive and negative.

Have you won back your money after being scammed? Been ripped off or received a surprise gift with a purchase? Have you got the perfect sniping technique, or honed your bargain-hunting skills in a unique way? Got a horror story you’re dying to share? Drop us a line at ebay@pcauthority.com.au.

All stories sent in will go into a draw to win a Palm Treo 750!

Be quick, entries closing March 1.

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