We’ve examined the data from more than 8000 readers to reveal exactly what sort of reliability, customer service and satisfaction you can expect in 2007.

MACROMEDIA E-LEARNING STUDIO

The Internet is booming again, but this time it’s very different. PC Authority brings you up to speed with the global Web 2.0 phenomenon.

In the age of Web 2.0, people are no longer looking to a single source for recommendations for information and entertainment on the ‘Net. It’s far better to have a collective recommendation, ranked by hundreds of like-minded people. How does it work? Read on.

We provide the commentary on a bruising eight-round battle between Vista and Tiger.

Once you go mobile, you won’t go back. We uncover the hardware, the plans and the services that’ll unshackle you from the office.

Useful new features and a total interface overhaul make this the best Office ever.

Want to break free from a Microsoft world? Leigh Dyer looks at the alternatives.

To help you find the best plan for your needs, we've split up users into the following common profiles and provided recommended plans for each. Note that many ISPs have more plans than we could list in the table. We chose to only include the plans from each ISP that were the most competitive compared to the rest of the industry. This means there might be a more suitable plan for you that we didn't list, so be sure to check out the complete range of plans from an ISP if you don't find a good fit.

Google's services suffer under the yoke of engineers.

The best source of knowledge or “broken beyond repair”? PC Authority uncovers how the net’s highly controversial encyclopedia really works.

We've searched every corner of the web for the most useful (and useless) sites you've never seen. Download free movies and music, find the cheapest shopping sites, get a degree, make money, walk on Mars and much more.

Christmas is coming and phishers are expected to take increased advantage of the holiday season this year to con their way to the bank and credit accounts of computer users worldwide, an IT security vendor has warned.

Guarantee your data is secure by backing it up remotely. We test six of the most popular services.

Do you have a business or are in charge of a business’ tech security? Get some tips from PC Authority’s experts.

Users vent frustration over flaws in Apple's latest media player.

P2P site responds to Federal court order.

A problem with Microsoft's Windows Genuine Advantage (WGA) over the weekend caused some users to mistakenly have their copies of Windows XP and Vista labeled as fraudulent.

Impressive and free antivirus and antispyware package

Voice over Internet Protocol (VoIP) can save you money and provide features you can’t get from your traditional phone setup. Here’s how to take advantage of it, and how to avoid the pitfalls.