Channel partners have queried the functionality and usability of the software giant’s CRM application with one partner calling the product ‘appalling’ when compared to its competitors.

Lenovo is set to inherit IBM’s PC business partners in its US$1.75 billion purchase of a major share in IBM’s Personal Computing Division (PCD) – a deal that has made the Chinese vendor the world’s third-largest PC business.

Value-added resellers have emerged as the preferred choice of channel for Australian business customers seeking to purchase single-function printers.

One of LG Electronics’ first three notebooks has been withheld from release to the Australian market.

Cisco Systems, Data#3, Telstra and their various IT partners have teamed up to internet-enable a mobile outreach program that brings aid to around a thousand homeless and disadvantaged people in South Brisbane.

US contact centre applications vendor Concerto Software has signed a Melbourne-based business process outsourcing specialist, UCMS.

Resellers have cautiously welcomed the Coalition's ICT policy ahead of the polls, citing relief of public indemnity requirements as a big boon for channel players reliant on government contracts.

An ISV partner has attacked critics of Microsoft CRM, arguing that long-standing CRM vendor FrontRange is not qualified to assess the new application.