HP has officially denied allegations that it has used end-user data gleaned via channel marketing programs to go direct, cutting out resellers.

Resellers have cautiously welcomed the Coalition's ICT policy ahead of the polls, citing relief of public indemnity requirements as a big boon for channel players reliant on government contracts.

Microsoft Australia has confirmed a global rumour that the next 64-bit version of Windows XP will only be available to OEMs, including local system builders, and resellers.

Value-added resellers have emerged as the preferred choice of channel for Australian business customers seeking to purchase single-function printers.

ISP Unwired has added Woolworths and Co-op Bookshops to its stable of resellers for its wireless broadband service, claiming its supply problems have been ironed out and coverage is improving.

Apple has recalled 28,000 rechargeable batteries used in its 15in PowerBook G4 computer worldwide after fears arose that they might burst into flames.

Channel partners have queried the functionality and usability of the software giant’s CRM application with one partner calling the product ‘appalling’ when compared to its competitors.

Lenovo is set to inherit IBM’s PC business partners in its US$1.75 billion purchase of a major share in IBM’s Personal Computing Division (PCD) – a deal that has made the Chinese vendor the world’s third-largest PC business.

Niche security VAD WhiteGold Solutions has signed on to become the second Australian distributor for US-based anti-spam appliance vendor Barracuda Networks.

A wireless ISP has launched with a commercial service targeting broadband black holes of inner-city Sydney, including the 38 percent of city-dwellers in flats.

A mobile phone reseller has been found in contempt of court for continuing to trade as Crazy Ron's after that name was ruled to infringe a rival's trademark.

An ISV partner has attacked critics of Microsoft CRM, arguing that long-standing CRM vendor FrontRange is not qualified to assess the new application.