One of the best PC remote control software packages.
Platform : MS-Dos, Windows 3.1, Windows 95, Windows 98, Windows NT
Type: time limited demo
Manufacturer: Productive Computer Software
Size: 6.39Mb
Rating: 5
Verdict: One of the best packages we have seen.
System Requirements:
8Mb Ram, 10Mb free hard disk space, Intel PC.
NetSupport Manager enables busy support managers and users to achieve the usually irreconcilable objective of improving customer service while at the same time cutting costs.
Using NetSupport Manager staff can provide on-the-spot support to end users without ever needing to leave their desks. More importantly, the service to end users improves because response times are immediate.
Both the end user and the support staff can see what the problem is in real time. One is the Controller, the other is the Client. These can focus on solving the problem rather than one person trying to describe it to the other. The result is faster problem resolution, a satisfied user and a more effective support desk.