We’ve examined the data from more than 8000 readers to reveal exactly what sort of reliability, customer service and satisfaction you can expect in 2007.

On the same day Novell and Dell announced a major Linux pact, Microsoft CEO Steve Ballmer sent customers a memo touting the benefits of migrating to Windows rather than Linux.

Channel partners have queried the functionality and usability of the software giant’s CRM application with one partner calling the product ‘appalling’ when compared to its competitors.

Redmond's research finds 95 per cent of customers back alliance.

But most UK customers happy with quality and reliability.

Telstra will credit Bigpond customers with two weeks access, following email delays which saw the service impacted for almost a week.

Sydney service provider Multiemedia has launched VoIP over satellite broadband for customers in Australia, East Timor, Papua New Guinea, Iran, Iraq, Kuwait, parts of New Zealand and eventually even further afield.

The Australian Competition and Consumer Commission has blamed a lack of resources and less reliable computer systems for "inferior" service levels Telstra supplies to its wholesale customers.

It was touted as the next big thing from Microsoft. But is Microsoft’s storage strategy in tatters?

Customers not convinced by Windows Vista.

State of New York takes action over alleged 'bait and switch' tactics.

The Bank of Queensland has issued a warning to customers, after discovering a fraudulent website trying to pass itself off as the bank.

Apple has recalled 28,000 rechargeable batteries used in its 15in PowerBook G4 computer worldwide after fears arose that they might burst into flames.

Perth ISP iiNet has bought New Zealand's third largest ISP Ihug for $30.1 million in cash and A$41.5 million in iiNet shares valued at $1.75 per share . IiNet's shares last traded at $2.50.