We’ve examined the data from more than 8000 readers to reveal exactly what sort of reliability, customer service and satisfaction you can expect in 2007.

Investigator turns its attention to a rather tricky issue with a Nokia mobile phone - water ingress - and how this can occur

This Investigator reports how one man spent six weeks fighting "tooth and nail" with People Telecom over a contract he claimed was extended by 12 months without his permission.

Dodo cops another warning, but not all Internet providers are in the bad books for customer support.

On the same day Novell and Dell announced a major Linux pact, Microsoft CEO Steve Ballmer sent customers a memo touting the benefits of migrating to Windows rather than Linux.

Almost half of Sydney's computer repair shops surveyed by ComputerCHOICE magazine are overcharging and incompetent.

A few weeks ago we asked for your eBay stories, and we’ve received a lot of responses about bad sellers, demanding buyers and more.

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Acquisition of Colloquis will lead to talking service system.

US government stopped from accessing customer files.

State of New York takes action over alleged 'bait and switch' tactics.

But most UK customers happy with quality and reliability.

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Telstra has announced its one-millionth customer on the high speed CDMA mobile network.

Hackers have apparently found a way to decipher the PIN code data from millions of ATM cards without the need for external skimming devices at the ATM