HP has officially denied allegations that it has used end-user data gleaned via channel marketing programs to go direct, cutting out resellers.

ASX-listed hardware manufacturer and distributor Legend has partnered giant motherboard maker Foxconn to distribute the latter's products in Australasia and around the globe.

Channel partners have queried the functionality and usability of the software giant’s CRM application with one partner calling the product ‘appalling’ when compared to its competitors.

Value-added resellers have emerged as the preferred choice of channel for Australian business customers seeking to purchase single-function printers.

IBM has ramped up its Express offering targeting Australian SMBs, releasing desktops and notebooks for that market on 11 November backed by a new channel marketing push.

US contact centre applications vendor Concerto Software has signed a Melbourne-based business process outsourcing specialist, UCMS.

An ISV partner has attacked critics of Microsoft CRM, arguing that long-standing CRM vendor FrontRange is not qualified to assess the new application.

An ongoing shortage of LCD parts - further exacerbated by a major maker's decision to halt external supply - may be partly relieved in the projection sector by products tipped for a 2004 release.

One of LG Electronics’ first three notebooks has been withheld from release to the Australian market.

Resellers have cautiously welcomed the Coalition's ICT policy ahead of the polls, citing relief of public indemnity requirements as a big boon for channel players reliant on government contracts.

Microsoft has promised to make a new version of its Windows operating system for tablet PCs available to end-users and the channel from mid-year.

Lenovo is set to inherit IBM’s PC business partners in its US$1.75 billion purchase of a major share in IBM’s Personal Computing Division (PCD) – a deal that has made the Chinese vendor the world’s third-largest PC business.

Niche security VAD WhiteGold Solutions has signed on to become the second Australian distributor for US-based anti-spam appliance vendor Barracuda Networks.

Apple has recalled 28,000 rechargeable batteries used in its 15in PowerBook G4 computer worldwide after fears arose that they might burst into flames.

Ericsson has showcased a developing set of converged 3G and broadband services for carrier customers and other service providers, including SMS-based security monitoring, and mobile-to-PC video calling.