An eBay seller who has his eBay account suspended after a dispute over Direct Debited fees, and finds that contacting someone on the phone to get things fixed isn't easy

Paul Ockenden gets to grips with MOTOROLA’s impressive push-email system, “GOOD”- a great competitor to both Microsoft’s and Blackberry’s systems.

Will a beefed-up firewall, User Account Control and disk encryption make Vista a safer choice than XP?

Not Apache, MySQL or Firefox, but lesser-known apps that serve a particular function very well – a Top Ten of open-source applications you’ve never heard of.

There’s a lot to consider before jumping on the BlackBerry bandwagon. Should you or shouldn’t you use a dedicated blackberry device?

It took less time to fight and win the second world war than to develop Windows Vista. Tim Dean looks at all Microsoft has achieved in that time.

How did a vibrant palace of bargains and trust turn into a standoff between buyers and sellers? Part one of our major feature.

David Moss tackles Vista queries, as well as dealing with floating bars and annoying pop-up reminders.

Climb the steps all the way to Windows guru status with our invaluable selection of tips and shortcuts for XP and Vista.

Online services are growing smarter by the day – but can they replace desktop applications? We spend a week working online to find out.

IT security threats are coming from all angles in the current business environment. New threats are discovered every day. What is the best way to fight them?

Find out how Microsoft’s impressive new OS will share and back up all the data on your home PCs, among other tricks.

We've searched every corner of the web for the most useful (and useless) sites you've never seen. Download free movies and music, find the cheapest shopping sites, get a degree, make money, walk on Mars and much more.

Our full guide to saving cash-saving secrets is here, from how to get discounts on PCs, to SIM only phone contracts, the best DSLR cameras deals, and discount licensing from Adobe, Microsoft and others.

They will get past your security software. Know your enemy and protect yourself.

With the free products on our new cover DVD, you need never buy software again. So why do we still keep paying?

To be an effective telecommuter, most people only need a recently manufactured, middle-of-the-range computer, equipped with a modem (preferably 56K), and an Internet account with an ISP using a standa

To be an effective telecommuter, most people only need a recently manufactured, middle-of-the-range computer, equipped with a modem (preferably 56K), and an Internet account with an ISP using a standa

This Investigator reports how one man spent six weeks fighting "tooth and nail" with People Telecom over a contract he claimed was extended by 12 months without his permission.

Windows XP users may find themselves lost when it comes to Vista. PC Authority looks at the most useful configuration settings between them.