But most UK customers happy with quality and reliability.

Spammers target Microsoft Windows Live SkyDrive service with malicious links.

Framework also extends support for CentOS.

Yankee Group says comms standard needs more work.

Sector expected to be worth $17bn by 2012.

Recent moves to axe unregulated call centres could have serious consequences.

Service revenues to reach US$400bn by 2012, reports Informa.

Office as a service.

Tough questions facing cable operators.

Bringing voice technology to everyday life, says Ballmer.

ABI Research predicts huge potential for white-label video providers.

Gartner welcomes chip giant's move.

Daniel Reed heads for Redmond.

Hybrid set-top boxes allow satellite operators to enter the fray.

You'll be able to open PDFs from within Office 2007, as Microsoft promises to add new file compatibility to Word..

Operators must make 'critical decisions' now, warns analyst.

Feature-complete release candidate of virtualisation software released.

Cross-browser plug-in offers rich media and interactive apps.

'Waggle dance' used as inspiration to make servers more efficient.

New internet-connected gadgets on the horizon.