Want to skip the Christmas crowds, or nab a once in a lifetime bargain? Online shopping could be the answer. Tim Dean looks at the glory and the pitfalls.

With the free products on our new cover DVD, you need never buy software again. So why do we still keep paying?

Channel partners have queried the functionality and usability of the software giant’s CRM application with one partner calling the product ‘appalling’ when compared to its competitors.

We’ve examined the data from more than 8000 readers to reveal exactly what sort of reliability, customer service and satisfaction you can expect in 2007.

An often irreverent look at some of the past week's other news.

Last week, in honour of the Windows 7 launch, we covered Microsoft's biggest successes in the computing field. This week, in the interest of balance, we're looking to the company's dark side..

Universal code version 'too expensive' to produce.

What does Google’s online office suite and core applications offer over the Microsoft alternative?

From the Commodore 64 to Microsoft vs Apple, we take a look at the top 10 fights in technology history.

Pretty much every new product gets hyped as a potentially disruptive technology these days, and usually nobody outside of the company's marketing department actually believes it.

More predictions it will be the laptop and iPod maker, not brands like Sony or Microsoft, who will dominate the home. Cue fanboys rushing off to the iToilet..

PC Authority speaks to Eugene Kaspersky, the Russian king of security software about cutting-edge programming, cyber criminals, pinball, and life in Moscow.

More from the biggest Microsoft launch in ten years. Kodak, BigPond Movies and Sanity Music partnerships announced and explored in detail.

This week we examine a few of those true 'killer apps,' and what they have meant to computing

IEC offers help to reduce the environmental impact of audio, video and IT kit.

A wag on the forums recently opined that PC Authority finds fault with every product it tests. There certainly truth in that accusation, but I don't think it's a bad thing.

The power and flexibility of an enterprise product, but F-Secure Anti-Virus Small Business Suite 8 also comes with a good deal of the complexity of one.

The company promises that Windows 7 will be the best version of its operating system yet, critical acclaim has often eluded Redmond. We've decided to count down the ten best products ever to come out of Redmond, from DOS 5 to Flight Simulator and NT 4.0