Microsoft has four key 'visions' for Pocket PC 2003 (PPC 2003): make it easier for manufacturers to innovate, improve the 'wireless experience', bring easy instant messaging to the PDA, and expand the 'media experience'.

Ghost 2003 now offers a similar level of features to that of Drive Image 2002 (August 2002, page 72).

The arrival of Microsoft Exchange Server 2003 (ES2K3) is a significant event in the history of this product. First, it brings to a close the second era of the codebase. Released back in 1996 on the NT 4 wave, ES4 (there was no 1, 2 or 3) brought enterprise-level email, contact management, diary management and so forth to the Windows Server platform in a new and comprehensive BackOffice application.

A disappointingly modest number of improvements, although they’re well integrated into the complete suite.

Office 2003 has undergone a lot of tweaking, but the most obvious changes are in the new and improved Outlook 2003. The differences will be obvious as soon as you fire it up.

It has been over two years since we previewed Office XP, but Microsoft has finally given us a glimpse of Office 2003. The finished version should be on the shelves by the end of July, but will it be worth the upgrade? The answer could be an emphatic 'yes' if you're a Tablet PC user, as Microsoft has just launched OneNote (see page 59), making full use of electronic ink. The company is also introducing InfoPath (see page 59) for designing electronic forms, with the flexibility of XML. The classic apps have also had their seen refurbishment, with Outlook (page 56) getting the most attention, and FrontPage and Publisher (page 58) a bit of a revamp.

Don't confuse Microsoft Works with a slimmed-down version of Office, because Works is for the home productivity market.

If there was a PDA king, this would be it. HP includes everything in the iPAQ H5550 including 802.11b, Bluetooth and fingerprint recognition. Most importantly, this is the first PDA we've seen to run Pocket PC 2003

With its cosmetically enhanced menus and toolbars, Word 2003 is now smoother and prettier, but the bulk of Microsoft's efforts are hidden under the surface. There are a quite a number of enhancements that will appeal to everyone, but the majority of Word's new features are aimed at the corporate market, with support for XML, Smart documents and IRM (Information Rights Management).

Again, SharePoint and XML support separate Access 2003 from its predecessors, and Access can now import and export XML data using custom Schemas. Exports can employ XSLT transforms to match data formats to other custom Schemas, and you may include related data such as look-up tables so you export structured data.

The buzzword in Excel 2003 is XML, best illustrated by the new mapping feature. This lets you map cells, columns and ranges to data held in XML data sources, so you can create Excel workbooks showing data from Web Services or other back-end data stores. The XML data is validated on input into Excel against a custom XML Schema under your control. Excel can also save your work in a native XML workbook format, which keeps any formatting but avoids the proprietary XLS file format. You may also, however, save data as a pure XML data file, leaving any formatting in the template. This XML data file can be put through BizTalk or imported into a back-end database.

Recognising that the Linux desktop market is only going to grow, and that there's money to made in the corporate arena, Sun's Java Desktop 2003 is squarely aimed at companies looking for a cheap, easy, and compatible alternative to Microsoft's (often expensive) dominance.

FrontPage used to pride itself on its almost code-free approach to Web design, but not any more. Top of the new coding features is the Split View, which combines layout and HTML views. There are also improved code formatting and Auto-complete features, providing a drop-down list of context-sensitive options as you type. Auto-complete also handles regularly reused code snippets and works with HTML, CSS, XSL, JavaScript, JScript, VBScript and ASP .NET, which are all directly editable.

PowerPoint was already the class leader, and it just got better, most notably because you can now embed video playback in full-screen mode while still in slide show view.

True Image provides a simple but effective disaster-recovery system, with useful data backup facilities.

A familiar face with a new name, and it offers support for a wider range of systems than before.

When Dell shook the Pocket PC world with the aggressively priced Axim X5 (March 2003, page 41), its rivals could always point out that the X5 was bulkier and uglier than their devices. With its latest Axim, however, Dell has produced a slimmer, more attractive model without compromising on spec, features or price.

The o2 Xphone is one of the first phones in Australia to use Microsoft's new embedded SmartPhone 2003 OS, which is a highly, highly pared down and customised version of Windows XP. Anyone familiar with the Windows interface shouldn't have much trouble operating this phone. Having said that however, it does take some getting used to when navigating the menu systems, but it doesn't actually take long to get up to speed.

By sticking with the same intuitive management console, the latest version of Computer Associates' (CA) antivirus software remains notably easy to use, and has increased its coverage by adding new virus-scanning capabilities for PDAs, plug-ins for a variety of gateways, and protection options for Microsoft Exchange and Lotus Notes/Domino. You also get remote browser access and the option to designate secondary signature servers, which clients will use if the primary distribution server fails.

Purely because of its size, even the smallest PDA isn’t something you’re likely to feel comfortable holding to your ear as a phone for long periods of time. And, despite its slim curves and great physique, the Xda II is no exception.