The full set of results from Australia's biggest ever tech survey are now available in our new dedicated microsite. See how manufacturers, service providers and retailers fared in the public vote from over 14,000 respondents.http://www.pcauthority.com.au/awards2007/
You can read all the results as well as analysis and the exact breakdowns of some 200,000 responses right here.Here are some of the highlights.
Samsung took out the LCD Monitor Award with a staggering 6 star score across every category, as did Dynalink’s wireless routers. Both categories were close races, with Sony’s monitors highly commended and both Billion and Asus’ routers honoured.
It was a spectacular year for both Asus and Gigabyte. Asus was voted the best graphics card manufacturer and tied with Fujitsu for best Notebook manufacturer. The icing on Asus’ cake was winning the Editorial Team’s award for Technology Innovator, thanks largely to its $500 ultraportable laptop, the Eee PC.
Asus was just edged out by Gigabyte for top honours in the Motherboard Award. Gigabyte was also crowned best Tech Manufacturer, meaning it was not only shortlisted for multiple products but had the most positive overall responses from its customers.
Some eyebrow raising results included Apple edging out Dell to walk away with the PC Award. An unexpected result, but the tables were turned when the responses to the MP3 player category were revealed. Apple’s iPod was voted sixth out of the eight places in the MP3 player category. iRiver took out the top spot with full stars across the board.
The Best ISP category continued its tradition of delivering scandal. Telstra did even worse in 2007 than it did in 2006, when it came dead last. The numbers indicate that fewer customers were prepared to recommend its services; fewer were satisfied with customer service and fewer were happy with reliability. The most disconcerting statistic is even though Telstra’s service is measurably shoddier this year than last; it was third from the bottom -- in front of Dodo and Xtra Internet. Anybody using these services has our deepest sympathies.
Westnet was the winner of Best ISP, with a 95% customer satisfaction rating and nearly full marks across the board. Internode was highly commended.