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FEATURE

The Investigator

by Ty Pendlebury  on Feb 2, 2005
Tags: OEM | piracy
How can you make OEM products work for you? Ty Pendlebury looks at how these three letters can help save you money.

OEM is a term thrown around often when you're purchasing or upgrading your system. This month, we'll take a brief departure from our usual investigations and give you low down on the pros and cons of taking on OEM licensed software.

Fundamentally, an original equipment manufacturer (OEM) is essentially a supplier who manufactures systems from parts. The OEM parts we see advertised in magazines at discounted prices are what system manufacturers use to build new PCs.

There are two types of OEM components: hardware and software. OEM hardware is supplied 'as is', meaning it usually comes without a box, and sometimes even without drivers. But if you're confident about sourcing building your own system from scratch, then buying OEM parts can be significantly cheaper.

Software works a little differently. OEM software such as that supplied by Microsoft and security software companies are designed to be shipped with systems, and so they provide it at a discounted price. Depending on the software manufacturer, an OEM license sometimes only allows you to use the software on the specific computer it came with.


Avoiding piracy

OEM software can also be a minefield for piracy. We spoke to the BSAA chief to get the low down on this tricky part of the software industry. Chairman Jim Macnamara, says the issue isn't with people who upgrade, and potentially nullify their OEM agreement, but when one piece of software is used on more than one machine at a time. This is obviously piracy if you don't own a licence for all machines. He says that users who upgrade, and even those who replace their whole machines needn't be concerned: 'Provided you only own one PC and use the only version of the software you should be covered. But if in doubt you should contact the vendor.'

But what if you purchase OEM software without buying hardware to go with it? Many smaller retailers sell OEM software to customers but this typically breaks the licensing agreement that the supplier must adhere to.

'OEM is a special kind of licence - it's sold as part of a package. A licence is a contract. The retailer is buying the product at a special price under the terms of that contract', says Macnamara.


Implications of buying OEM

Components that count as eligible for sale with OEM software include a motherboard, processor, memory, hard drive, optical drive, video card, or sound card. Basically, anything that is designed to go inside the computer, and therefore modify it, can usually be accompanied by OEM software. A printer, however, counts as a peripheral and not a system component, and as such is not eligible. The waters become murky when discussing external components such as USB sound cards, so it's always best to check with the software publisher.

 

Things to look out for

Another difference between OEM and retail products can also be that it is a cutdown version of the original product. Hardware manufacturers such as Creative used to offer two versions of its Sound Blaster Live, the OEM version actually used a cheaper, less powerful chipset than the retail one. OEM software, too, can be time- or feature-limited and sometimes isn't even an OEM at all, and actually a demos. A bit of research beforehand can save a lot of heartache later down the track.

Second-hand OEM software can also be problematic. Sites such as eBay prohibit the sale of OEM software, even if still in its wrapper. The OEM agreement does not always negate the resale of the software - particularly if it's with the hardware it came with. But it is difficult to verify the authenticity of software, so it's always a good idea to insist on the original disks and supporting documentation, such as packaging and the licensing agreement. Registering second-hand software with the manufacturer is also a good idea, so you are listed as the licensed owner for support purposes. Keep any receipts as proof if there is any doubt.

 

OEM versus retail

What sort of savings can you expect from OEM software? We have compiled a short list of common items and compared the recommended retail price with the OEM price from a discount retailer.

 SOFTWARE  RRP  OEM  Reduction
 Microsoft Windows XP Home  $325  $129  60%
 Microsoft Windows XP professional  $479  $225  53%
 Microsoft Office 2003 professional  $899  $429  52%
 Roxio Easy CD and DVD Creator v.6  109.99  $18  84%
 Norton Antivirus 2005  99.95  $65  35%

This article appeared in the March, 2005 issue of PC Authority.
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