January 2009 issue
on sale now
The results are in! PC Authority's 2008 Reliability and Service awards attracted over 20,000 respondents, making it the biggest and
most-comprehensive tech survey ever done in Australia, delivering the most authoritative information on what manufacturers are like
to deal with and how products stand up once they're in your home.
The survey gives the tech buying public the opportunity to have their say about which brands they love, and which they don't. Voters
rated the brands they own according to customer support, reliability, value for money, and importantly, whether they would buy the same brand again.
As with previous years, voters weren't shy about praising their favourite brands, and punishing those that failed to live up to hype. Nikon, Apple,
Canon, Dynalink, ASUS and Samsung were among the Award winners this year.
Results of note included
Apple taking out Best PC and Best Laptop,
Westnet trumping the big telcos and taking out Best ISP, with Telstra and
Dodo finishing last again,
Nikon beating out close rival
Canon in the tightly contested camera category and
Apple finishing behind
Sony,
iRiver
and
Samsung in the best MP3 player category.
Full details of the shortlisted companies and how they compared against each other are all available in the
January 2009 issue, on sale now.