Rosalyn Page

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Recent articles by Rosalyn Page
Investigator: Regional lockout on Kaspersky 

Investigator: Regional lockout on Kaspersky

by Rosalyn Page  |  6 May 2013  |  Comment now
retroactive blocking causes consumer headache.
Investigator: Adding up the cost of pre-paid 

Investigator: Adding up the cost of pre-paid

by Rosalyn Page  |  12 Apr 2013  |  Comment now
Pre-paid pricing is just another telco headache for consumers.
Investigator: Global Roaming Confusion 

Investigator: Global Roaming Confusion

by Rosalyn Page  |  4 Mar 2013  |  Comment now
The high cost of travelling when you need to be connected at all times...
Where do you fit in the age of the digital life? 

Where do you fit in the age of the digital life?

by Rosalyn Page  |  22 Feb 2013  |  Comment now
Our consumer rights specialist looks at privacy protections in the era of always on connectivity.
Investigator: When a credit card isn’t enough to shop online 

Investigator: When a credit card isn’t enough to shop online

by Rosalyn Page  |  5 Dec 2012  |  Comment now
Should you worry about being asked for proof of identity when making credit card purchases online?
An argument about fighting for privacy 

An argument about fighting for privacy

by Rosalyn Page  |  5 Oct 2012  |  Comment now
Privacy is an even bigger issue than many people seem to think, says Rosalyn Page
New telco code takes aim at bill shock 

New telco code takes aim at bill shock

by Rosalyn Page  |  4 Sep 2012  |  Comment now
Is Bill Shock a thing of the past? Investigator looks at the new codes that providers must adhere to.
Peak hour, peak anger 

Peak hour, peak anger

by Rosalyn Page  |  7 Mar 2012  |  Comment now
While a tiny number are enjoying NBN fibre Internet, some people still struggle to get a decent ping time.
The 12 Internet scams of Christmas 

The 12 Internet scams of Christmas

by Rosalyn Page  |  14 Dec 2011  |  Comment now
A timely reminder of some security traps, some of which we see time and time and time again every year.
Irate over an unwanted antivirus auto-renewal 

Irate over an unwanted antivirus auto-renewal

by Rosalyn Page  |  2 Nov 2011  |  Comment now
Investigator Online reveals how sneaky vendors use automatic renewal to keep your business.
Toshiba goes to sleep on the AT100 update 

Toshiba goes to sleep on the AT100 update

by Rosalyn Page  |  24 Oct 2011  |  Comment now
An over the air update bringing Android 3.1 to the Toshiba AT100 tablet is available
What is slowing down this user's Internet? Part 2 

What is slowing down this user's Internet? Part 2

by Rosalyn Page  |  15 Sep 2011  |  Comment now
A reader says his iiNet line speed slows right down every time a separate Foxtel line is plugged into his iQ box
Android anger: Toshiba gets taste of frustration 

Android anger: Toshiba gets taste of frustration

by Rosalyn Page  |  5 Sep 2011  |  Comment now
Tablet owners take to Facebook asking for an update to fix problems they say they're having with Toshiba's new tablet.
What is slowing down this user's Internet? 

What is slowing down this user's Internet?

by Rosalyn Page  |  29 Aug 2011  |  Comment now
A reader says his iiNet line speed slows right down every time a separate Foxtel line is plugged into his iQ box
Good telco customer service: seeing will be believing 

Good telco customer service: seeing will be believing

by Rosalyn Page  |  5 Aug 2011  |  Comment now
It's probably too late for some people, but an overhaul of customer service from phone and Internet companies is finally in sight.
Why are the telco service providers failing to provide customer service? 

Why are the telco service providers failing to provide customer service?

by Rosalyn Page  |  14 Jun 2011  |  Comment now
It turns out that phone and Internet users are generally satisfied with the quality and service reliability, but they're angry about the customer service experience
Smartphones: the new privacy battleground 

Smartphones: the new privacy battleground

by Rosalyn Page  |  26 May 2011  |  Comment now
Can you use a smartphone and still maintain your anonymity? Rosalyn Page looks at an increasingly murky issue.
The fine print on warranties, extended warranties and refunds 

The fine print on warranties, extended warranties and refunds

by Rosalyn Page  |  20 May 2011  |  Comment now
We take another look at the question of whether or not you should bother with "extended warranties".
Smartphone tracking: should we be surprised? 

Smartphone tracking: should we be surprised?

by Rosalyn Page  |  11 May 2011  |  Comment now
The news about smartphone tracking raises a series of questions, once again, about the tug of war between technology and personal privacy
Lessons from the Vodafail web site 

Lessons from the Vodafail web site

by Rosalyn Page  |  7 Apr 2011  |  Comment now
What does it take to get your complaint heard - money or agitation like the Vodafail web site?
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