Advice

Got a burning question about your next purchase? Maybe we can help.

Tell us what PC-related product you want to buy and why, what you want to do with it, and what you're upgrading from. Give us the shortlist of products you are considering. Model numbers and specs would be helpful. Above all, take a bit of care in writing your email, try to use full sentences - the easier it is for us to understand, the more likely it is we might answer, and the more helpful it will be to other people who read your questions.

We won't promise we will answer everyone's questions - we get asked hundreds of questions about the best products to buy. But the ones we do pick will be featured here. Click here to send your question.

Below are the questions we've answered so far.

Investigator: Regional lockout on Kaspersky 

Investigator: Regional lockout on Kaspersky

retroactive blocking causes consumer headache.
Investigator: Adding up the cost of pre-paid 

Investigator: Adding up the cost of pre-paid

Pre-paid pricing is just another telco headache for consumers.
Investigator: Global Roaming Confusion 

Investigator: Global Roaming Confusion

The high cost of travelling when you need to be connected at all times...
Investigator: When a credit card isn’t enough to shop online 

Investigator: When a credit card isn’t enough to shop online

Should you worry about being asked for proof of identity when making credit card purchases online?
System Builder: The future of USB 

System Builder: The future of USB

John Gillooly takes a look at what comes next for the most common of connection technologies.
Seven ways to stay safe online 

Seven ways to stay safe online

There are still a lot of people who take online security for granted, but here are seven tips to keep you safe and secure on the internet.
An argument about fighting for privacy 

An argument about fighting for privacy

Privacy is an even bigger issue than many people seem to think, says Rosalyn Page
The top five Australian iPhone 5 plans 

The top five Australian iPhone 5 plans

Buying an iPhone 5 this Friday? We recommend the best plans for every type of user.
Laptop Buyer's Guide - 10 essential things to know 

Laptop Buyer's Guide - 10 essential things to know

Everything you need to know about buying your next laptop, from what you need in a processor, to whether or not an Ultrabook is right for you.
Beat mobile bill shock: Global roaming  

Beat mobile bill shock: Global roaming

Overseas travellers can often find themselves stung badly by roaming fees - both voice and data. We look at some simple ways to avoid the worst.
System Builder: Watercooling goes mainstream 

System Builder: Watercooling goes mainstream

Once the domain of only the most hardcore of the overclockers, watercooling is now in everyone's reach. We walk you through the basics.
Buying Guide: Network Attached Storage 

Buying Guide: Network Attached Storage

On the lookout for a new NAS? We shortlist three of the best boxes on the market -- for work, play or a mixture of both.
System Builder: The way the wind blows 

System Builder: The way the wind blows

We explain why a steady air flow is just as important to your PC as it is to your lungs.
System Builder: Don’t Panic over PCI-E 

System Builder: Don’t Panic over PCI-E

We explain why you shouldn't be worrying about PCI-Express Gen 3 just yet.
How do you make a homemade NAS? 

How do you make a homemade NAS?

We show one reader how to turn his spare motherboard into a NAS device.
How do you locate inaccessible drives in Windows 7? 

How do you locate inaccessible drives in Windows 7?

We show a reader how to locate unrecognised drives and assign them letters with the Windows Disk Management tool.
What's the best way to mix different RAM speeds? 

What's the best way to mix different RAM speeds?

A reader with an older PC wants to mix different RAM speeds without compromising on performance.

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