Tag: acma

New telco code takes aim at bill shock 
NEWS

New telco code takes aim at bill shock

by Rosalyn Page  |  4 Sep 2012  |  Comment now
Is Bill Shock a thing of the past? Investigator looks at the new codes that providers must adhere to.
Telcos given six weeks to improve customer service 
NEWS

Telcos given six weeks to improve customer service

by James Hutchinson  |  11 Jul 2012  |  Comment now
ACMA accepts revised code.
Have you checked your PC for DNSChanger malware? 
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Have you checked your PC for DNSChanger malware?

by Chris Jager  |  18 Jun 2012  |  Comment now
D-day is fast approaching for computers infected with the malicious DNSChanger software. Check your system now.
Are you still holding onto an ageing Nokia or Sony Ericsson handset? 
NEWS

Are you still holding onto an ageing Nokia or Sony Ericsson handset?

by Chris Jager  |  14 Dec 2011  |  Comment now
Basic mobile phone voice services make up more than half of all mobile services in Australia, with smartphone use totaling just 33 per cent.
Why do we still pay for home phones? 
NEWS

Why do we still pay for home phones?

by Adam Turner  |  14 Dec 2011  |  Comment now
Why is half of Australia still paying $30 per month for a phone line?
TIO spells bad news for Vodafone 
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TIO spells bad news for Vodafone

by Nic Healey  |  8 Nov 2011  |  Comment now
Mobile-related complaints to the Telecommunication Industry Ombudsman have soared for the past year, with Vodafone hardest hit
Two numbers you don't want to call on a mobile phone 
NEWS

Two numbers you don't want to call on a mobile phone

by Chris Jager  |  7 Nov 2011  |  Comment now
The ACMA wants to make 1800/1300 calls free for mobile phone users. Here's how you can help.
Good telco customer service: seeing will be believing 
NEWS

Good telco customer service: seeing will be believing

by Rosalyn Page  |  5 Aug 2011  |  Comment now
It's probably too late for some people, but an overhaul of customer service from phone and Internet companies is finally in sight.
Online TV: it's bigger than instant messaging, bigger than eBay 
NEWS

Online TV: it's bigger than instant messaging, bigger than eBay

by Adam Turner  |  7 Jul 2011  |  Comment now
The number of Aussies watching TV online more than doubled last year, making it one of our most popular online activities. So what are the most popular sites?
Vodafone responds to ACMA report, "welcomes" new customer service recommendations 
NEWS

Vodafone responds to ACMA report, "welcomes" new customer service recommendations

by Chris Jager  |  2 Jun 2011  |  Comment now
Vodafone has pledged its support for the Australian Communications and Media Authority's expose on poor customer service in the telco industry.
Investigator: Have your say on customer service 
NEWS

Investigator: Have your say on customer service

by Rosalyn Page  |  21 Oct 2010  |  Comment now
Do the Australian thing, and have a whinge! Tell ACMA your experiences with telco customer service at public forums.
Football World Cup scores a goal with 3D telecasts coming to SBS and Foxtel 
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Football World Cup scores a goal with 3D telecasts coming to SBS and Foxtel

by Daniel Long  |  17 May 2010  |  Comment now
Homes with 3D-enabled TVs are about to get a taste of the world's largest sporting event in the third-dimension, thanks to SBS and a trial game to be broadcast by Foxtel in late May
ACMA's censorship black list to emerge 
NEWS

ACMA's censorship black list to emerge View all Atomic Articles

by David Hollingworth  |  19 Mar 2009  |  Comment now
Essential linkage: UPDATED 4.39pm: Wikileaks posts ACMA black list, site now appears to be 'down'. Talk about odd coincidences...
Net censorship update 
NEWS

Net censorship update View all Atomic Articles

by David Hollingworth  |  18 Mar 2009  |  Comment now
Essential linkage: The ACMA's censorship plans just keep getting sillier and sillier.
Senator Conroy expands reach of net filters to "unwanted content" 
NEWS

Senator Conroy expands reach of net filters to "unwanted content" View all Atomic Articles

by Kathryn Small  |  13 Nov 2008  |  Comment now
Proposed mandatory net filters will now block up to 10,000 new sites that contain “unwanted material”
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